How to delete your data

For a business that connects Facebook, Instagram, YouTube or TikTok to DrSaaS. What we keep, and how to make us delete it.

What we keep when you connect a channel

You can connect your business's Facebook Page, Instagram, YouTube or TikTok. Then we can post your job films for you. We only post a film after you tap Approve.

When you connect a channel, we keep three things:

• The key. The channel gives us a key so we can post for you. Facebook calls it a Page token. We seal it, so it cannot be read from the database.
• The name and id. The name and id of your page or account, and your Instagram username, so you can see which one you connected.
• The list of films we posted. Which film went where, and when, and what the channel said back.

How to delete it

There are two ways. You can do both.

1. Disconnect the channel. Sign in to your Ops HQ. Where you tap depends on the channel:
   • Facebook and Instagram: open the Today's film page. Find the part called And on Facebook and Instagram. Tap Disconnect. The button changes to Tap again to disconnect. Tap it again. We delete the stored key straight away and ask Meta to take back our permission.
   • YouTube: open the Your YouTube channel page and tap Disconnect this channel. We ask Google to take back our permission, then we delete the key.
   • TikTok: there is no Disconnect button yet. Email us, as in step 2.
   Nothing more can be posted from the moment you disconnect. Disconnecting deletes the key. The name, the id and the list of films stay until you email us or close your account.
2. Email us. Write to info@drsaas.co.uk from the email address you sign in with. Ask us to delete your channel data. We delete the key, the page or account name and id, and the list of films we posted. We do it within one month, and we email you when it is done.

Deleting your data does not delete your posts. A film already on your page or account is yours. Only you can take it down there.

Want your whole DrSaaS account deleted? Email the same address. We give you everything we hold, and delete it ninety days later. We keep only what the law says we must keep, like invoices for tax.

Remove DrSaaS from Facebook

You can also stop DrSaaS on Facebook's side:

1. Open Facebook. Tap your profile picture, then Settings and privacy.
2. Tap Settings.
3. Under Your activity, tap Business integrations.
4. Find DrSaaS and tap Remove.

This removes Instagram too, if you connected it through Facebook.

Want to know more?

Our privacy notice says everything we hold and how long we keep it. Questions go to info@drsaas.co.uk.

Sign in · Privacy notice · Terms · drsaas.co.uk · DrSaaS is run by Peter Roberts, sole trader, England.